Customer Profile

1-800-676-3777

A Customer Database Profile stores an individual relay user's call preferences. This speeds up call processing and ensures that the customer's preferred long distance carrier is used each time a call is made. You can set up your Customer Database Profile by contacting Customer Service at 1-800-676-3777 (TTY/Voice). Representatives will take your request and can set up your profile while you are on the phone or send you a form to complete. They are also available to answer any questions you may have.

Relay Service Customer Profile Database Form
(Acrobat PDF)

After you finish filling out the form, please mail it to:

NJ Relay Customer Service
P.O. Box 29230
Shawnee Mission, KS
66201-9230

Or fax the form to:

1-877-877-3291